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Accessibility

Schilling Propane is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Standard

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.

Measures Taken

We have taken the following measures to ensure accessibility:

  • Semantic HTML structure for headings, landmarks, and navigation
  • Alternative text provided for meaningful images
  • Sufficient color contrast between text and background
  • Keyboard-navigable menus, forms, and interactive elements
  • Descriptive link text and labeled form fields
  • Responsive design that supports zoom and text resizing without loss of content or function

Known Limitations

Despite our best efforts, some content on this site may not yet be fully accessible. This may include:

  • Third-party content or embeds, such as our online payment form, that are outside our direct control
  • Older PDF or media files not yet reviewed for accessibility
  • Content added by Schilling Propane staff that has not yet been reviewed for accessibility

We are actively working to identify and correct these issues.

Feedback

We welcome your feedback on the accessibility of this website. If you encounter a barrier or have a suggestion, please contact us:

We aim to respond to accessibility feedback as promptly as possible, and will work with you to provide the information, item, or service you need through an alternate method if necessary.

Formal Complaints

If you are not satisfied with our response, you may escalate your concern to the U.S. Department of Justice’s Civil Rights Division or your state’s disability rights office.

This statement was last reviewed on August 13, 2026.